We do not knowingly collect sensitive personal information (such as racial or ethnic origin, religion, health information, precise geolocation, biometrics, or government ID numbers) and we do not use or disclose personal information to infer such characteristics. If you volunteer such information in a message to us, we use it only to respond. 

If you visit a showroom, we may collect your name, contact details and project information in person or through an appointment form. Showrooms may use video security cameras for safety. 

3. Cookies, pixels and other tracking technologies 

We and our partners use cookies, pixels, tags, software development kits and similar technologies ("Tracking Technologies") on the Site. When you load the Site, these technologies may transmit information from your browser to us and to the third parties listed below, including your IP address, thepage you are viewing, the page that referred you, your browser and device characteristics, and cookie or session identifiers. 

Non-essential Tracking Technologies do not load until you accept them through our cookie banner, unless you are in a jurisdiction that permits opt-out rather than opt-in. You can change your choice at any time through the "Your Privacy Choices" link in the Site footer. We also honor Global Privacy Control signals (Section 6). 

Categories we use 

Third parties that may receive data from the Site 

Session replay tools (Microsoft Clarity and Lucky Orange) record how you move through pages, including clicks, scrolls and cursor movement, and may replay a session for our team. These tools are configured to mask text you type into forms, checkout and account pages. They load only after you accept analytics cookies. 

The list above reflects the tools in use on the effective date. We update it when tools are added or removed. You can also see the cookies currently set by opening the "Your Privacy Choices" panel. 

How to control Tracking Technologies 

4. How we use personal information 

We use personal information for the following purposes: 

We do not use personal information for purposes that are not reasonably necessary to or compatible with the purposes above without first giving you notice and, where required, obtaining your consent. We do not engage in profiling that produces legal or similarly significant effects about you. 

5. How we disclose personal information 

We disclose personal information in the following ways. We do not sell personal information for money. 

How to submit a request 

Verification. We will ask for information such as your name, email, and recent order details to match you to our records. For deletion and access requests we may ask for additional confirmation. If you have an account, we may ask you to log in. We do not require you to create an account to submit a request. 

Authorized agents. You may designate an agent to make a request on your behalf. We will ask for written permission signed by you, and we may still need to verify your identity directly. Opt-out requests from an agent do not require verification beyond proof of authority. 

Timing. We will confirm receipt within 10 business days and respond within 45 days. If we need more time (up to an additional 45 days), we will tell you why. Opt-out requests are honored within 15 business days. We do not charge a fee unless requests are manifestly unfounded or excessive, in which case we will explain the charge before proceeding. You may make a free access request up to twice in any 12-month period. 

8. Notice to California residents 

This section supplements the rest of this policy and applies to California residents under the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA") and the California Invasion of Privacy Act. 

Notice at collection. We collect the categories of personal information listed in Section 2 for the purposes listed in Section 4. We retain each category for the periods in Section 11. We sell or share the following categories for cross-context behavioral advertising: identifiers, internet and network activity, commercial information, and inferences. We do not collect or process sensitive personal information for the purpose of inferring characteristics. 

Your Privacy Choices / Do Not Sell or Share My Personal Information. You may opt out of the sale and sharing of your personal information through the link of that name in the Site footer, by turning on Global Privacy Control, or by emailing privacy@architessa.com. We honor opt-out preference signals as required by Cal. Civ. Code § 1798.135 and the CPPA regulations. 

CCPA rights. California residents have therights to know, delete, correct, opt out of sale or sharing, limit use of sensitive personal information, and not be discriminated against, as described in Section 7. California residents may also request the specific pieces of personal information wehold and the categories of personal information disclosed for a business purpose or sold or shared, by category of recipient, in the preceding 12 months. These disclosures are set out in Sections 2, 3 and 5. 

Consent to Tracking Technologies. We obtain consent through our cookie banner before any third-party advertising or analytics technology listed in Section 3 transmits data from your browser, and we do notdeploy such technologies for California visitors who have not consented or who send an opt-out preference signal. The parties that receive data are identified in Section 3. 

Shine the Light. California Civil Code § 1798.83 permits residents to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes. 

Minors. We do not knowingly sell or share the personal information of consumers under 16. 

Financial incentives. We do not offer financial incentives in exchange for personal information. Trade-program pricing is based on verified professional status. 

Data broker registry. Architessa is not a data broker. We do not sell personal information about consumers with whom we have no direct relationship. 

Metrics. As required for businesses that meet CCPA thresholds, we will publish request metrics for the prior calendar year here by July 1 of each year [counsel to confirm whether applicable]. 

9. Notices to residents of other states 

Security. We use administrative, technical and physical safeguards appropriate to the sensitivity of the data, including encryption in transit (TLS), access controls, Shopify's PCI DSS-compliant checkout, and vendor contracts that require comparableprotections. No system is completely secure, and we cannot guarantee the security of information transmitted over the internet. If a breach affects your personal information we will notify you as required by law. 

Third-party links. The Site links to other websites and social media platforms. Their privacy practices are their own; review their policies before sharing information. 

12. Changes to this policy and how to contact us 

We may update this policy to reflect changes in our practices, technology or the law. We will post the revised policy with a new "last updated" date, and if the changes are material we will notify you by a notice on the Site or by email before they take effect. Prior versions are available on request. 

Contact us 

If you have a disability and need this policy in another format, contact us at the email or phone number above.